The Winn-Dixie Company is seeking a Front-End Specialist to assist in managing daily operations of the Front End department. The role involves managing cash controls, promoting customer loyalty, training team members, and ensuring compliance with safety and food handling standards.
Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty
Ensures the department is merchandised per plan
Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value
Offers product samples, answers product questions and offers customers assistance in finding or suggesting products
Ensures customer requests and special orders are fulfilled
Assists in completing daily and weekly administrative tasks (communications, online training, scheduling, etc.)
Assists with monitoring and controlling supply expenses for the department
Assists with managing cash control, daily and weekly store accounting functions, service desk transactions and record retention for the store
Assists in promoting trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information
Guides and empowers the team to meet or exceed the goals
Adheres to all local, state, and federal laws, and company guidelines
Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained
Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA)
Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access
Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management
Notifies management of customer or employee accidents
Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud
Ensures adherence to wage and hour policies and regulations
Cultivates a culture of safety within the store
Ensures self and all associates are working safely and have received necessary safety training
Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required
Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department
Performs other job-related duties as assigned
Qualification
Required
High School / GED
English
0 -3 yrs minimum supervisory experience
Must be 18 years of age
Authorization to work in the United States or the ability to obtain the same
Successful completion of pre-employment drug testing and background check
Strong customer service skills
Exceptional interpersonal, motivational and communication skills
Knowledge of basic math
Ability to handle stressful situations
Proficient with computer applications used in effectively operating the department
Preferred
English & Spanish
Benefits
The Winn-Dixie Company, based in Jacksonville, Florida, is a trusted neighborhood grocer with deep roots across Florida and southern Georgia.
