WebFX is a full-service digital marketing agency based in the US, seeking an entry-level Jr. Website Planning Specialist. The role involves planning and managing website design projects, communicating with clients, and evaluating website performance to ensure high standards are met.
Create and outline specifications for website build projects, integrating UX best practices
Organize and manage project timelines, and communicate schedules to internal team members
Ensure projects are completed on time, within scope, and in alignment with client goals
Troubleshoot issues as they arise, using clear communication and creative problem-solving
Manage multiple projects and deadlines using strong organization and time management skills
Serve as the direct point of contact for clients, asking strategic questions to understand their goals and needs, and recommending best practices accordingly
Contribute to our high client satisfaction rate by providing proactive support and building relationships based on trust and rapport
Perform quality assurance testing during website builds and launches
Evaluate website performance, functionality, and user experience to ensure standards are met
Qualification
Required
A Bachelor's Degree: All majors welcome!
GPA: 3.4 or above
Prior part-time/summer job/internship experience (can be in any field)
Strong verbal and written communication skills
Customer service experience (in any industry)
Presentation skills
Preferred
Digital marketing experience (a bonus!)
Project management experience (a bonus!)
Excel/Google Suite
Basic HTML/CSS or UX experience
Benefits
Opportunities to Learn and Train with Our Team
Initial "bootcamp" training program to learn foundational hard skills
Ongoing advanced training sessions from industry experts as you progress
Regular team Lunch-and-Learns in our on-site training amenities
A Place to Grow Your Career
All our Jr-level roles represent the first step on an upward promotional path within WebFX
Merit-based promotions are abundant for new team members who meet or exceed performance metrics
Regular 1-on-1 check-ins with a manager to support career growth
In-Person Experience Alongside Our Team of Industry Experts
This position is based fully in-office at our riverside campus in Harrisburg, PA, with opportunities for this to evolve as Fxers advance in their career tenure.
Flexible Schedule
Start your day between 8-10 am - when you do your best work
Insurance Coverage
Health, vision, dental, and supplemental insurance with multiple plans and options to choose from
100% Company 401k Matching
Up to 4%
Work-Life Balance
Generous PTO, new parent support (and paw-ternity leave!)
Health & Wellness
24/7 on-site gym and an employee wellness program including a free FitBit, fitness challenges, and a Headpsace account
Office Perks
Complimentary coffee service by our on-site barista, tea bar, pet-friendly office spaces, casual dress code, surprise catered meals, and more
Opportunities to Give Back
On top of charitable donation matching and local volunteer opportunities, our #FXBuilds program has positively impacted over 15,000 people around the world - and every individual FXer's work directly contributes
WebFX is a tech-enabled digital marketing agency that delivers measurable business growth from AI search, paid advertising, and more.