Social Pinpoint is a market-leading digital community engagement platform that operates in an exciting and rapidly growing sector. They are seeking a highly motivated and passionate Product Designer to craft innovative user experiences and features for their platforms. The role involves collaborating with cross-functional teams to translate user needs and business goals into design solutions.
Work closely with product managers to understand product vision, prioritise design work, and ensure alignment with business objectives.
Design and develop user flows, wireframes, interactive prototypes, and high fidelity mock-ups using industry tools to effectively communicate interaction and design solutions.
Lead and conduct UX research activities, including stakeholder interviews, usability testing, feature testing, competitive analysis, and workshops. Define research goals, choose methods, synthesise insights, and present findings to guide product decisions.
Work closely with development teams, attending stand-ups and meetings to provide feedback or resolve design issues blocking project delivery for the teams.
Collaborate closely with peer designers and actively participate in design critiques to give constructive feedback, improve team processes, and identify opportunities to elevate our design practice.
Maintain and evolve design systems, including components, patterns, and documentation, to ensure consistency and quality across products.
Stay current with design trends and emerging technologies, applying new ideas to improve processes and outputs.
Qualification
Required
Based in Vancouver and eligible to work in Canada on a full-time permanent basis.
2+ years digital product design experience, with at least 1+ years leading UX projects.
Portfolio demonstrating strong visual design skills and clear UX thinking, including examples of your process and design decisions.
Strong UX research capability: able to plan and conduct qualitative and quantitative research, turn insights into actionable design recommendations, and measure the impact of research-driven decisions while championing user needs.
Great communication skills, with the ability to present design concepts and solutions clearly and persuasively to cross-functional teams and key stakeholders for feedback and approval.
Experience designing for accessibility, including compliance with Web Content Accessibility Guidelines (WCAG) 2.1.
Proficiency in Figma, with a solid understanding of component-driven design.
Familiarity and experience with design systems tools such as ZeroHeight and Storybook.
Preferred
Benefits
Flexible hybrid work arrangement
Company-sponsored health insurance
Generous Paid Parental Leave
One-off Home Office Allowance
Annual Health & Wellness Allowance
Annual Professional Development Allowance
Paid Birthday Leave
Social Pinpoint is a comprehensive platform that facilitates meaningful and accessible community engagement.
