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AI Voice Evaluation Specialist

United States
Full-time
Remote
$20/hr - $25/hr
Entry Level
Innodata is hiring an AI Voice Evaluation Specialist to assess and compare the conversational performance of AI models through real-time voice interactions. The role involves conducting consistent scenario-based conversations, evaluating responses against defined criteria, identifying errors, and documenting a reasoned model preference.
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Responsibilities

  • Review an assigned scenario and roleplay a natural conversation with two different AI models
  • Conduct comparable conversations with Model A and Model B, keeping the scenario, conversational approach, and overall interaction as consistent as possible
  • Maintain approximately the same number of conversational turns with each model to support a fair comparison
  • Record your voice during each interaction and pay close attention to the quality and behavior of the model's responses
  • Evaluate each model across five defined evaluation dimensions
  • Identify and categorize relevant error clusters that may occur in the audio or conversation
  • Compare the performance of Model A and Model B based on the evaluation criteria and your observations
  • Select the model that demonstrated the stronger overall performance according to the defined evaluation framework
  • Write a detailed rationale explaining your final preference, referencing specific examples and observations from both conversations
  • Apply evaluation guidelines consistently across different scenarios and model interactions

Qualification

Required

  • Bachelors Degree
  • Strong attention to detail and ability to notice subtle differences in conversational quality
  • Excellent listening and comprehension skills
  • Strong written communication skills, particularly the ability to explain observations clearly and objectively
  • Ability to follow detailed evaluation guidelines consistently
  • Comfort speaking naturally and roleplaying different conversational scenarios
  • Ability to compare two interactions fairly without allowing personal preferences to influence the evaluation
  • Strong critical-thinking and analytical skills
  • Reliability and consistency when completing structured evaluation tasks

Preferred

  • Familiarity with AI assistants, voice-based AI, or conversational systems

Benefits

  • Remote work, in Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Indiana, Maryland, Massachusetts, New Hampshire, New Jersey, New York, South Carolina, or Texas.
(NASDAQ: INOD) Innodata is a global data engineering company. We believe that data and AI are inextricably linked.
Glassdoor
3.7
Founded in 1988
Ridgefield Park, New Jersey, USA
5001-10000 employees
http://www.innodata.com