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First Citizens Bank
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January 18, 2026
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QA Analyst II

United States
Full-time
Remote
Entry, Mid Level
First Citizens Bank is a leading financial services organization committed to delivering exceptional banking solutions. They are seeking a dedicated Quality Engineer to ensure the quality and performance of their core banking systems by executing quality checks, developing testing methodologies, and coordinating testing activities.
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Responsibilities

  • Write detailed test cases based on functional requirements and user stories, and perform manual testing as needed
  • Develop and load testing plans into appropriate test management tools
  • Participate in defect review meetings and project routines, providing analysis on defect trends and re-testing outcomes
  • Source, compile, and interpret data to assess system performance and quality
  • Analyze data for accuracy and efficiency, and communicate findings effectively to stakeholders
  • Contribute to risk mitigation by thoroughly testing and validating existing programs, policies, and procedures
  • Collaborate with cross-functional teams to ensure comprehensive testing coverage and adherence to quality standards
  • Assist in the development and refinement of testing strategies, including automation and UI testing methodologies
  • Utilize tools such as Jira, X-ray, Postman, SoapUI, and various RDBMS for defect tracking, API testing, and data validation
  • Support DevOps and CI/CD practices by integrating testing processes with tools like Git, Jenkins, and GitLab
  • Maintain and enhance testing automation scripts using Selenium, WebDriver, and scripting languages like Python, Ruby, or JavaScript
  • Stay updated with emerging testing tools and methodologies, and continuously improve testing practices

Qualification

Required

  • Bachelor's Degree with 2 years of Quality Assurance experience in a Financial Services organization
  • OR High School Diploma or GED with 6 years of Quality Assurance experience in a Financial Services organization

Preferred

  • American Society for Quality (ASQ) Certification(s)

Benefits

  • Comprehensive health, dental, and vision insurance plans
  • Retirement savings plans with company contributions
  • Paid time off and holidays to promote work-life balance
  • Opportunities for professional development and certification support
  • Flexible remote work arrangements to support a healthy work environment
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
Glassdoor
3.7
Founded in 1898
Raleigh, North Carolina, USA
10001+ employees
http://www.firstcitizens.com