Macy's is a storied company that has been a part of American culture for over 160 years. The User Experience Design Advisor will shape the user experience design for Macy’s digital business by creating engaging user experiences and collaborating with cross-functional teams to deliver world-class designs.
Design domain experiences that align with business goals and user needs, including KPIs and user success metrics.
Collaborate effectively with managers, product managers, engineers, and researchers to define, conceptualize, and design user-facing products.
Partner with the UX leadership team to define the domain experience and ensure deliverables align with the user experience design vision.
Design for web, mobile apps, and in-store environments, ensuring a consistent user experience across different platforms.
Address domain design challenges comprehensively, from conceptualization to execution: conceptualize new products and features, design storyboards, workflows, interactions, wireframes, and high-fidelity mockups based on business goals and user research.
Work closely with the domain UX Manager and UX Lead to ensure deliverables adhere to the overall design system.
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
Demonstrate regular, dependable attendance, and punctuality.
Qualification
Required
Bachelor’s degree or equivalent work experience in a related field
1-2 years of direct experience
Ability to design domain experiences that align with business goals and user needs, including KPIs and user success metrics
Effective collaboration with managers, product managers, engineers, and researchers to define, conceptualize, and design user-facing products
Capability to partner with the UX leadership team to define the domain experience and ensure deliverables align with the user experience design vision
Proficiency in designing for web, mobile apps, and in-store environments, ensuring a consistent user experience across different platforms
Aptitude to address domain design challenges comprehensively, from conceptualization to execution, based on business goals and user research
Ability to manage multiple projects effectively, prioritize tasks, and communicate timelines to team members
Desire and capability to take ownership of products/projects and drive them to successful outcomes
Capacity to think creatively, strategically, and technically to solve design challenges
Skill in effectively sharing technical information and communicating technical issues and solutions to all levels of the business
Proficient in designing for mobile apps and responsive web experiences
Familiarity with user interface design processes and methodologies, including user-centered design principles
Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel
Occasionally required to move about the workplace and reach with hands and arms
Requires close vision
Able to work a flexible schedule based on department and company needs
Preferred
Benefits
Comprehensive health and wellness coverage
401(k) match to invest in your future
Paid time off
Eight paid holidays
Continuous learning and leadership development
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
